Report Dates by Category

We use invoice and departure dates interchangeably throughout the dashboards and download reports depending on the type of date.

Invoice Date

We use the invoice date to report airfare tickets and services fees charged by the Travel Management Company.  The invoice date is the date the airfare or service fee is charged and therefore the date that is going to be closest to changes within your financial management and credit card reporting systems.  There may be other types of charges where we report by the invoice date, including visa charges, foreign exchange and insurance.  Rule of thumb is that any charge where the Travel Management Company is the merchant, we will generally report on it by the invoice date.  However, there may be exceptions depending on how the Travel Management Company processes the charge.

Departure Date

Use the departure date to report on all other product types, including, but not limited to, accommodation, rental car, land transfers and other land content.  This to allow the reporting to match the timing of the service provider (i.e. hotel or rental car company) as closely as possible.  When the Travel Management Company processes a chargeback for hotel stays and car hire etc., we will continue to report on the departure date to avoid confusion.